RETURNS, REFUNDS, AND EXCHANGES


RETURNS & EXCHANGES
At LAKE&LOCH, we want you to be completely happy with your purchase. We gladly accept returns within 14 days after delivery. Items returned must be in original re-sellable condition. 

To complete your return, we require a receipt or proof of purchase.

Just send us an email at hey@lakeandloch.com

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, usually within two days.

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sales are final.